Responsible gambling

Responsible Gambling at Chances Casino Rim Rock (Port Alberni)

Chances Casino Rim Rock (Port Alberni) is committed to providing a safe and responsible gaming environment for all patrons. We believe that everyone should enjoy our games with the knowledge that they can play within their means, without risking harm or distress.

Voluntary Self-Exclusion Program

If you feel that your gaming habits are becoming problematic or are having an adverse impact on your life, we encourage you to consider participating in our Voluntary Self-Exclusion program. This allows you to bar yourself from visiting the casino for a specified period of time, providing you with a temporary break from gaming.

GameSense Information Centers and Materials

Our GameSense information centers provide helpful resources and materials to educate patrons on how to make informed decisions about their gaming habits. These include tips on setting limits, recognizing warning signs of problem gambling, and seeking help when needed.

Staff Training and Support Referrals

All our staff members are trained to identify potential problem gamblers and offer support referrals or interventions when necessary. They can also assist with time-outs if you feel that your gaming is becoming excessive.

Partnership with Regional Support Bodies

We work closely with regional support bodies, such as the British Columbia Problem Gambling Services and Counseling Programs, to provide patrons with access to professional help outside of our casino environment.

Responsible Gaming Tools

To promote responsible gaming practices, we offer various tools including:

• Deposit limits: Set daily or monthly deposit limits on your account
• Time-outs: Take a temporary break from gaming for set periods of time
• Self-exclusion: Bar yourself from visiting the casino for specified periods

We encourage all patrons to use these tools and resources responsibly. If you are struggling with problem gambling, please do not hesitate to reach out for help.

Seeking Support

If you or someone you know is experiencing problems related to gaming, we can provide information on local support services available:

• British Columbia Problem Gambling Services
• Problem Gambling Help Line

Remember, responsible gaming is everyone's responsibility. Let's enjoy our games with a clear mind and a commitment to making informed choices.

Chances Casino Rim Rock (Port Alberni) supports the efforts of regulatory bodies and support organizations in promoting responsible gambling practices among patrons.